- Frequently Asked Questions

 

*Are your products cruelty free?

Yes, none of our products are ever tested on animals 

 

*If my product of choice is out of stock, how can I be notified when it's available for purchase?

Join our mailing list to receive updates on new products and products that are back in stock! 

 

*Which shipping carrier does iKandi By Kori use?

We utilize United States Post Office (USPS) priority shipping

 

*How long does shipping take?

Typically you will receive your package within 3-5 business days. In case of adverse or inclement weather conditions, there may be a delay in the delivery.

 

*What is your exchange policy?

Unfortunately, due to the nature of our products and for sanitary reasons, we do not accept exchanges. ALL SALES ARE FINAL

 

*How long will my 3D Mink lashes last?

Our luxury lashes are reusable and can be worn up to 25 times with proper care 

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-Return Policy (link at very bottom of page): All sales are final. Please email info@ikandibykori.com for any other questions or concerns. A representative will respond within 24-48 hours.

 

-Shipping Policy (link at the very bottom of page): The processing time for orders is 3-5 business days. Following processing, shipping time within the United States is 3-5 business days, and 10-15 business days internationally. Please keep in mind that during holidays or adverse weather this time may vary. Thank you for your patience.